Smart Switch: How to transfer content to your new Galaxy device - Samsung Business Insights (2024)

Smart Switch: How to transfer content to your new Galaxy device - Samsung Business Insights (1)By: Samsung for Business

Making the switch to a new Samsung mobile device has never been easier. Whether you’re looking to tap into Galaxy AI on the Galaxy S24 Series, unfold an expansive workspace on the Z Fold5, or go more compact with the Z Flip5, you can transfer your apps, contacts, call logs, messages, photos, videos and other content to your new Galaxy device quickly and easily using Samsung Smart Switch.

Gone are the days when getting a new phone came with the headache and worry of figuring out how to retain everything you had on your old one. With Smart Switch, you can transfer information with a USB cable or through a wireless transfer. In either case, you have complete control over the data you choose to move. Here’s how it works:

Before you begin

Before transferring your content, make sure you have the most up-to-date version of the Smart Switch app installed on your Galaxy device. The app is preloaded and also available in the Google Play Store. If you’re switching from an iPhone, to avoid losing data, there are a few important steps to take before using Smart Switch:

Regardless of the device you’re switching from, don’t switch your SIM card until the entire transfer is complete. Before you get started, you’ll also want to make sure both your old device and new device have at least 20% battery life.

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USB transfer for bulk content

A USB cable is the recommended method for using Smart Switch. If you’re transferring a large amount of content, a wired connection is considerably faster — and allows iPhones to transfer a larger variety of content.

To connect your new Galaxy smartphone to your old device, you’ll need a Lightning-to-USB-C cable, or a Lightning-to-USB-A cable, that you can pair with an On-the-Go (OTG) adapter. Many Samsung smartphones ship with an OTG adapter in the box.

  1. Open the Smart Switch app on your new Samsung smartphone, and agree to the terms of service.
  2. Choose the “Receive data” option, and select the type of device you’ll be transferring content from, e.g., iPhone or iPad.
  3. You’ll now be asked to connect your devices. Connect your iPhone to the Lightning end of the cable, and connect your new Galaxy device to the USB end. If you are using a USB-A cable (like many standard charging cables), you can use the OTG adapter to plug into the USB-C port.
  4. A pop-up will appear on your old smartphone asking if you want to trust the connected device. Select “Trust” and enter your device passcode if prompted.
  5. Smart Switch will search your old smartphone for content to transfer.
  6. You’ll now see a list of transferrable content. Choose the content you want to move to your new device. Then, tap the Transfer button.
  7. If you’ve selected apps and you’re transferring from another OS, you’ll be prompted to choose the free Android versions of those apps. Note that paid apps and most in-app purchases from non-Android devices won’t transfer. But you can install paid apps on your new device later.

Once your content is done transferring, you’ll be notified that you can safely disconnect the USB cable and begin using your new smartphone.

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Wireless transfer for just the essentials

The wireless transfer method is a quick and easy way to move your content, especially since it requires no cables or adapters. If you’re switching from an older Samsung phone or another Android device, a wireless transfer is your most convenient option. If you’re switching to a Galaxy from an iPhone, a wireless transfer is great for transferring the basics — like your contacts, photos and videos — but consider using a USB cable for a more complete switch.

  1. On your new Galaxy device, open the Smart Switch app and select “Receive data.”
  2. For the data transfer option, select “Wireless” if prompted.
  3. Select the OS of the device you’re transferring from. Then tap “Transfer.”
  4. If you’re switching from an iPhone, select “Get data from iCloud instead” at the bottom of the screen; you’ll then be asked to log into your iCloud account. For other Samsung devices, you’ll now open the Smart Switch app on your old device and select “Send data.”
  5. Smart Switch will connect to the backup, identify data that can be transferred and present a list. Choose the content you want to move to your new device. When you’re ready, tap “Transfer.”
  6. Once the transfer is complete, you’ll see a summary of all the content you’ve transferred and a prompt to download the Android version of your old apps.

Pick and choose what stays and goes

When you use Smart Switch to set up your new phone, you can decide exactly what you want on your new device. If your old phone is a Galaxy, you’ll be able to transfer just about everything, including all your texts, media content, Wi-Fi details and even your home screen settings.

If your old phone runs iOS, you won’t have quite the same ability to replicate your old device’s setup, but you’ll still be able to transfer all your contacts, texts and media files. Some iOS apps may not transfer, but Smart Switch will suggest equivalent apps for your new device.

Whether you’re upgrading from an older Samsung smartphone, another Android device, an iPhone or even a Windows phone, Smart Switch makes it seamless. Smart Switch also works with tablets — so you can use it when upgrading from an iPad to a newer Galaxy tablet like the newest Tab S9. Samsung’s latest mobile devices are made to get work done on the go and even power your work setup in the office, yet another reason it’ll be a “Smart Switch.”

Sign up for updates on the Galaxy S24 Series, and enjoy exclusive volume pricing, bulk trade-in discounts, free shipping and more with a Samsung Business Account including 50% off Samsung Care+ and a free case.

Smart Switch: How to transfer content to your new Galaxy device - Samsung Business Insights (2024)


Smart Switch: How to transfer content to your new Galaxy device - Samsung Business Insights? ›

On your new Galaxy device, open the Smart Switch app and select “Receive data.” For the data transfer option, select “Wireless” if prompted. Select the OS of the device you're transferring from. Then tap “Transfer.”

How do I transfer everything from my old Samsung to my new Samsung Smart Switch? ›

Simply connect the two phones together using the USB-C connector that came in the box with your new phone then select 'Backup' in the Smart Switch program interface, and then 'Allow' on your phone to start the transfer process. Open Smart Switch on your new device and tap 'Start', then follow the onscreen instructions.

How to transfer data from Android to Samsung with Smart Switch? ›

When you're ready, place the two phones close to each other.
  1. Open Settings and select Accounts and backup.
  2. Select Bring data from old device.
  3. Tap Receive data on your new phone and tap Send data on your old phone.
  4. Check the OS of your old phone and choose the appropriate source.
  5. Select Wireless.
Feb 22, 2024

Does Samsung Smart Switch copy everything? ›

Will the content on my old phone be removed? No, the content on your old phone will not be removed. Smart Switch creates a copy of your data that is transferred across, the original content is still stored on your old phone.

How to transfer data from Samsung to Samsung using Samsung account? ›

How to transfer using USB or Wi-Fi
  1. 1 Make sure you have Smart Switch on both devices. ...
  2. 2 Open Accounts and backup on your new device. ...
  3. 3 Tap Receive data.
  4. 4 Select Galaxy/Android.
  5. 5 Select Wireless or Cable depending on the method you want to use.

What does not transfer with Samsung Smart Switch? ›

Contacts: Contacts saved on the SIM card, social networks (Facebook, Twitter, etc.), Google accounts, and work email accounts are excluded. Calender: Appointments synced with external accounts, such as Google, and calendar stickers are excluded.

What is the easiest way to transfer to a new Samsung phone? ›

Use Smart Switch to transfer content with your PC or Mac

Don't worry, Smart Switch allows you to easily transfer contacts, photos, messages, and other types of files. You can even create a backup for your old files using your PC or Mac, and then transfer or sync your data onto your new Galaxy phone or tablet.

Does the Samsung Smart Switch transfer passwords? ›

But it seems that Samsung Smart Switch now has option to transfer wifi passwords.

Do I need a Smart Switch on both phones to transfer data? ›

Wirelessly transfer your data with Samsung Smart Switch to another Android phone. Make sure the Smart Switch app is installed on both phones.

Does Smart Switch transfer phone settings? ›

Key features of Smart Switch App

Smart Switch is a data transfer app that can be used to transfer content like apps, contacts, messages, call logs, photos, videos, calendars, device settings, documents, etc. You can create a backup of your Android, tablets, PC, etc., and restore it on your Samsung devices.

Why did Smart Switch not transfer everything? ›

If an error occurred while you were transferring content through Smart Switch, there is a simple way to solve the problem: clearing the app's cache and residual files. Available screens and settings may vary by wireless service provider, software version, and phone model.

Does the Samsung Smart Switch transfer text messages? ›

The easiest way to move data from your old device to your new device is with Smart Switch. Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.

Does Smart Switch transfer deleted messages? ›

If you've previously backed up your Samsung Galaxy device using Samsung's official backup service, Samsung Smart Switch, you can easily recover deleted text messages from the backup on your computer.

How do I transfer everything to a new phone? ›

  1. Connect both devices wirelessly. Turn on your new Android phone and follow the on-screen prompts. ...
  2. Select your data. Follow the on-screen instructions to choose what comes with you — contacts, photos, videos and calendar events. ...
  3. Transfer. That's it.

How do I copy all data from one phone to another? ›

  1. Step 1: Turn on your Android device. Turn on your Android device and tap Start. ...
  2. Step 2: Connect to Wi-Fi or a mobile network. To connect to Wi-Fi, choose from the list of available networks when prompted. ...
  3. Step 3: Copy your apps & data. To copy apps and data on your new Android device, tap Copy.

Does Smart Switch transfer secure folders? ›

As far as I am aware Smart Switch does not transfer files with a security lock and from 2021 secure Folder Data cannot be backed up. The option would be to move the files out of the secure Folder,transfer to new phone and move to secure Folder if desired.

Do I need a SIM card in both phones to use Samsung Smart Switch? ›

Smart switch will work just fine without a SIM in the device you are moving data from. If you have a new Samsung phone you will likely have a USB - C double ended cable. Use that to transfer data.

Do I put my SIM card in a new Samsung before transferring data? ›

Put your sim into new device before powering your new device on. Set up the phone and update all apps from store's. Check for software update. You can use cloud backup or use smartswitch to transfer everything over from your old device to your new one.

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