Problems you may experience when transferring from Android using Smart Switch (2024)

FAQs

What does not transfer with Samsung Smart Switch? ›

Contacts: Contacts saved on the SIM card, social networks (Facebook, Twitter, etc.), Google accounts, and work email accounts are excluded. Calender: Appointments synced with external accounts, such as Google, and calendar stickers are excluded.

You can also try unselecting some of the items to be transferred. Is my information safe? Yes, security and privacy are the highest priorities. In most instances, Smart Switch transfers your data directly from one of your devices to another over a secure connection.

Wireless transfer fails when using Smart Switch

There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Other times, it could be because your Location is disabled or because you are not using the best Location method.

Firstly, make sure that your devices are running on the latest operating systems. Presently, Smart Switch supports devices running on Android 4.3+ and iOS 4.2. 1+. Also, while connecting both the devices, make sure that you have marked them correctly.

Even after Smart Switch is terminated, installation continues in the background. Check if the app is being installed in notifications. If you are not installing it, run Smart Switch again and restart the device before checking. If there is a grey icon left continuously, please delete the Smart Switch app and restart.

Samsung Smart Switch seamlessly transfers contacts, photos, music, videos, messages, notes, calendars and more to virtually any Samsung Galaxy device.

The answer: Smart Switch does not transfer passwords. Instead, it can transfer data associated with applications that use passwords, like a messaging app or banking app. This article will provide more information on the Smart Switch features, as well as what passwords cannot be transferred when using Smart Switch.

If I use Smart Switch, will the data be removed from the old form during the transfer? No the data will still be on the old phone unless you delete it. From experience, I'd recommend using a cable to transfer data than doing it wireless. A 100% none of your data will be deleted.

Disadvantages. For users who have installed wired switches, if you want to install a smart switch, you need to disassemble and install it. This is actually not difficult, but you must cut off the power first before installation, and then find the neutral and live wires. usually there are instructions.

You Won't Be Able to Use Smart Device Features

So, if the WiFi disappears you will find that functionality is compromised. You will not be able to use your smart hub controls to brighten or dim the lights or control fans. You will also not be able to establish a connection between smart switches and new devices.

Do I need a SIM card in both phones to use Samsung Smart Switch? ›

Smart switch will work just fine without a SIM in the device you are moving data from. If you have a new Samsung phone you will likely have a USB - C double ended cable. Use that to transfer data.

You can install Smart Switch and transfer data across devices if you have an Android device with Android version 4.0 or above.

Check USB Cable and USB Port

Often, the cable is damaged or else, the USB port is malfunctioning. In either case, you may face the Smart Switch not connecting issue. Try connecting another phone with the same cable and check if your PC detects it normally or not.

Clear app cache.

Tap Clear cache. If you want, you can also clear the app's data by tapping Clear data, and then tapping OK. From there, you can restart the content transfer. If the issue persists, please contact Samsung Customer Support.

But it seems that Samsung Smart Switch now has option to transfer wifi passwords.

Smart Switch Not Transferring Messages/Apps/Photos

If the application is not transferring messages, apps, and photos data, it means you haven't given the necessary permissions. To transfer the data, it is compulsory to access the data, and for that, you have to give permission.

At the top on the left is a small arrow that may say "Essentials" or "All". If it says "Essentials" then click it and select "All" to show all folders on your phone. Afterwards, you can scroll down and you will see a folder called SdCardBackUp. All of your files from the SD card should have been transferred over.

If I use Smart Switch, will the data be removed from the old form during the transfer? No the data will still be on the old phone unless you delete it. From experience, I'd recommend using a cable to transfer data than doing it wireless. A 100% none of your data will be deleted.