Whatsapp-chats do not transfer with Smart Switch. I made a back-up on my old phone. To install it on my new phone I folowed the folowing steps: I installed Whats-app, I filled in my country and phone number (SIM-card inserted in the new phone). Then I clicked 'Sent code', but I do not receive a code... I only get a notification saying there is an error. It has something to do with my phone number. I sent a message to the support-email as the notification suggest, by all I receive is an automated answer saying the exact same thing as what I find on the internet. No help at all... Anyone any idea how I can fix this?
FAQs
Does the Samsung Smart Switch transfer everything? ›
Smart Switch migrates different types of files to your new Galaxy, including photos, videos, notes, calendar events and even device settings. * Transferable data may vary depending on the device OS (Android or iOS), OS version, and/or connection option.
What cannot be transferred using a Smart Switch? ›Items that cannot be backed up with Smart Switch
Calender: Appointments synced with external accounts, such as Google, and calendar stickers are excluded. App data: Data saved in private storage cannot be backed up. Email: Social Hub and Premium accounts (Push email) are excluded.
Disadvantages. For users who have installed wired switches, if you want to install a smart switch, you need to disassemble and install it. This is actually not difficult, but you must cut off the power first before installation, and then find the neutral and live wires. usually there are instructions.
Do you put SIM in a new phone before a Smart Switch? ›Regardless of the device you're switching from, don't switch your SIM card until the entire transfer is complete. Before you get started, you'll also want to make sure both your old device and new device have at least 20% battery life.
Does the Samsung Smart Switch transfer text messages? ›Samsung Smart Switch seamlessly transfers contacts, photos, music, videos, messages, notes, calendars and more to virtually any Samsung Galaxy device.
Does the Samsung Smart Switch transfer passwords? ›But it seems that Samsung Smart Switch now has option to transfer wifi passwords.
Is a Smart Switch faster with cable or wireless? ›Well I find cable faster and more reliable. How fast depends on how much data you have to transfer. That's quite good as I'm a bit of a data hoarder. Last night it got to the stage where I could use the phone reasonably quickly but for the whole process including Secure Folder it took like 3-4hrs.
Does Smart Switch need to be on both phones? ›Wirelessly transfer your data with Samsung Smart Switch to another Android phone. Make sure the Smart Switch app is installed on both phones.
Does Smart Switch transfer contacts? ›The Samsung Smart Switch™ Mobile app allows users to easily transfer content (contacts, photos, music, notes, etc.) to a new Samsung Galaxy device.
Does Smart Switch transfer banking apps? ›No, it just only transfer the photos, movies, music, contacts, messages, etc… It doesnt transfer the APPS DATA if thats your question. How can I transfer WhatsApp data from iPhone to Samsung Android with the Smart Switch app made by Samsung?
Why are my apps grey after Smart Switch? ›
Even after Smart Switch is terminated, installation continues in the background. Check if the app is being installed in notifications. If you are not installing it, run Smart Switch again and restart the device before checking. If there is a grey icon left continuously, please delete the Smart Switch app and restart.
Will Smart Switch transfer my number? ›Yes it absolutely transfers everything. Connect both phone via usb type c to each other. Open smart switch on both phones and follow the instructions.
Does Smart Switch transfer text messages? ›Method 3: Transfer Messages via Samsung Smart Switch
Data types include contacts, messages, call history, images, videos, apps, audio, documents, and the like. This app is compatible with Apple, Blackberry, and all Samsung and Android devices running over Android version 4.0.
When you're ready, place the two phones close to each other.
- Open Settings and select Accounts and backup.
- Select Bring data from old device.
- Tap Receive data on your new phone and tap Send data on your old phone.
- Check the OS of your old phone and choose the appropriate source.
- Select Wireless.
Feb 22, 2024
If you're using Smart Switch to transfer via Wi-Fi, the devices need to be kept around 20cm apart. Smart Switch uses high frequency audio to establish a connection between the two devices. This audio is played out of the speaker of the old device into the microphone of the new device.
Does the Samsung Smart Switch delete data from a new phone? ›A 100% none of your data will be deleted. Unless you physically delete it yourself. All it does is copy it to your new device. Whatsapp-chats do not transfer with Smart Switch.