How to transfer data from your old Android phone to your new one using Smart Switch | Samsung UK (2024)

Can't make calls to contacts that were transferred

If you have problems calling a contact that you've just transferred from another device, check the phone number.

Some contacts may have been stored on the old device with both the area code '+44' and the '0' in the phone number e.g. +44 (0) 7777777777.If so, the number may start with '+440' after being transferred, making the contact number invalid.

Update the contact number so that instead of starting with '+440' it starts with either '+44' or '0'.

How to transfer data from your old Android phone to your new one using Smart Switch | Samsung UK (2024)

FAQs

How to transfer data from your old Android phone to your new one using Smart Switch | Samsung UK? ›

To copy apps and data on your new Android device, tap Copy. Follow the on-screen instructions to connect both devices with a cable. Important: If you don't have a compatible cable, you may need to use an adapter or use the wireless method. On your old device, tap Copy.

How do I transfer everything from my old Android to my new Android? ›

To copy apps and data on your new Android device, tap Copy. Follow the on-screen instructions to connect both devices with a cable. Important: If you don't have a compatible cable, you may need to use an adapter or use the wireless method. On your old device, tap Copy.

Do I need a Smart Switch on both phones to transfer data? ›

Wirelessly transfer your data with Samsung Smart Switch to another Android phone. Make sure the Smart Switch app is installed on both phones.

Do I need a SIM card in both phones to use Samsung Smart Switch? ›

Smart switch will work just fine without a SIM in the device you are moving data from. If you have a new Samsung phone you will likely have a USB - C double ended cable. Use that to transfer data.

Do I put my SIM card in a new Android phone before transferring data? ›

Regardless of the device you're switching from, don't switch your SIM card until the entire transfer is complete. Before you get started, you'll also want to make sure both your old device and new device have at least 20% battery life.

What cannot be transferred using a Smart Switch? ›

Items that cannot be backed up with Smart Switch

Contacts: Contacts saved on the SIM card, social networks (Facebook, Twitter, etc.), Google accounts, and work email accounts are excluded.

Does the Samsung Smart Switch transfer everything? ›

Smart Switch migrates different types of files to your new Galaxy, including photos, videos, notes, calendar events and even device settings. * Transferable data may vary depending on the device OS (Android or iOS), OS version, and/or connection option.

What is the best app to transfer data from old Android to new Android? ›

Samsung Smart Switch

Samsung Smart Switch creates an avenue for you to move data from your old Android phone to another. Though it was established by Samsung, it works for any Android model. Samsung Smart Switch offers a quick way to transfer content like videos, contacts, documents, and more between Android devices.

How do I transfer data from a broken Android to a new Android? ›

  1. (New device) Open the Smart Switch app > Select Receive data. (New device) Select Galaxy/Android.
  2. (New device) Select Wireless. (Old device) Select Connect to authorise the phone connection.
  3. (New device) Select data to transfer > Tap Next. (New device) Tap Next to complete the data transfer.
Jan 23, 2024

Does Smart Switch transfer text messages? ›

Method 3: Transfer Messages via Samsung Smart Switch

Data types include contacts, messages, call history, images, videos, apps, audio, documents, and the like. This app is compatible with Apple, Blackberry, and all Samsung and Android devices running over Android version 4.0.

How do I transfer everything from my old phone to my new phone Samsung? ›

When you're ready, place the two phones close to each other.
  1. Open Settings and select Accounts and backup.
  2. Select Bring data from old device.
  3. Tap Receive data on your new phone and tap Send data on your old phone.
  4. Check the OS of your old phone and choose the appropriate source.
  5. Select Wireless.
Feb 22, 2024

Does the Smart Switch work on all Android phones? ›

Smart Switch can be used to transfer between tablets, between smartphones, and between a tablet and a smartphone. Please note: To use Smart Switch, your phone must run Android 4.3 or iOS 4.2. 1 or later. You can transfer your data from both Android and iOS devices over Wi-Fi, with a USB cable or with a PC or Mac.

How to transfer everything from Android to Android? ›

  1. Connect both devices wirelessly. Turn on your new Android phone and follow the on-screen prompts. ...
  2. Select your data. Follow the on-screen instructions to choose what comes with you — contacts, photos, videos and calendar events. ...
  3. Transfer. That's it.

How to set up a new Android from an old Android? ›

Let's get started.
  1. Select your device language and hit Start on the welcome page.
  2. Select your home Wi-Fi network and sign in.
  3. Hit Next at the Copy apps & data screen to begin migrating data from your old phone. ...
  4. Insert a USB-C to USB-C cable into your old phone and tap Next on your new phone.
May 21, 2024

How do I transfer all data from one phone to another? ›

Choose to copy apps and data from your old device.
  1. If you have a cable to connect your devices, follow the on-screen instructions to copy your data.
  2. If you don't have a cable: Tap No cable? Ok. Tap A backup from an Android phone. To copy your data, follow the on-screen instructions.

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