Smart Switch - Switching & Transfering Phone Data | Samsung UK (2024)

FAQs

Will a Smart Switch transfer everything? ›

Smart Switch can transfer all your data, including your device settings, so that you can pick up your new device and carry on right where you left off. You can even create a backup for your old phone's files on your PC or Mac, then transfer or sync your data onto your new Galaxy phone.

Items that cannot be backed up with Smart Switch

App data: Data saved in private storage cannot be backed up. Email: Social Hub and Premium accounts (Push email) are excluded. Live wallpapers and themes: Live wallpapers and themes are excluded.

Whether you're looking to tap into Galaxy AI on the Galaxy S24 Series, unfold an expansive workspace on the Z Fold5, or go more compact with the Z Flip5, you can transfer your apps, contacts, call logs, messages, photos, videos and other content to your new Galaxy device quickly and easily using Samsung Smart Switch.

Simply connect the two phones together using the USB-C connector that came in the box with your new phone then select 'Backup' in the Smart Switch program interface, and then 'Allow' on your phone to start the transfer process.

Samsung Smart Switch makes it easy to transfer your content to your new Galaxy device. Transfer contacts, photos, music, videos, messages, notes, calendars, and more.

Smart switch will work just fine without a SIM in the device you are moving data from. If you have a new Samsung phone you will likely have a USB - C double ended cable. Use that to transfer data.

Wireless transfer fails when using Smart Switch

There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Other times, it could be because your Location is disabled or because you are not using the best Location method.

No, the content on your old phone will not be removed. Smart Switch creates a copy of your data that is transferred across, the original content is still stored on your old phone.

The answer: Smart Switch does not transfer passwords. Instead, it can transfer data associated with applications that use passwords, like a messaging app or banking app. This article will provide more information on the Smart Switch features, as well as what passwords cannot be transferred when using Smart Switch.

Put your sim into new device before powering your new device on. Set up the phone and update all apps from store's. Check for software update. You can use cloud backup or use smartswitch to transfer everything over from your old device to your new one.

What does not transfer with Samsung Smart Switch? ›

Contacts: Not all contacts can be transferred with Smart Switch. Contacts from your Sim card, email and social media cannot be transferred. Themes and live wallpapers: You cannot transfer any of your phone's themes and live wallpapers with Smart Switch.

Overall, the Samsung Smart Switch Mobile app is considered safe for kids to use. It is a simple and straightforward app with no dangerous or inappropriate content. However, as with all apps and technology, it is always advisable to supervise children while they are using a smartphone or tablet.

As far as I am aware Smart Switch does not transfer files with a security lock and from 2021 secure Folder Data cannot be backed up. The option would be to move the files out of the secure Folder,transfer to new phone and move to secure Folder if desired.

If using an UNLOCKED phone, first choose to transfer from an old device, select your service provider (2nd screenshot), and confirm your selection before inserting the SIM card. In short, insert the SIM before restoring.

If I use Smart Switch, will the data be removed from the old form during the transfer? No the data will still be on the old phone unless you delete it. From experience, I'd recommend using a cable to transfer data than doing it wireless. A 100% none of your data will be deleted.

The answer: Smart Switch does not transfer passwords. Instead, it can transfer data associated with applications that use passwords, like a messaging app or banking app. This article will provide more information on the Smart Switch features, as well as what passwords cannot be transferred when using Smart Switch.

Even after Smart Switch is terminated, installation continues in the background. Check if the app is being installed in notifications. If you are not installing it, run Smart Switch again and restart the device before checking. If there is a grey icon left continuously, please delete the Smart Switch app and restart.