Unable to connect to NordVPN servers (2024)

Several different factors may interfere with your NordVPN connection. Here’s what may help fix the problem.

Operating system-specific NordVPN connection guides

If you are experiencing issues connecting on any of the operating systems below, try following these VPN troubleshooting guides:

General NordVPN connection tips

These tips may help if your NordVPN server is down or if NordVPN is stuck on “connecting”:

If you can’t connect to a specific server, try a few different NordVPN servers. You can use the auto-connect feature or the NordVPN server locator tool to find the right server for you.
On the NordVPN app, log out of your account and log back in. Try connecting again.
Uninstall the app, reboot your device, and install the app again. Try connecting to a server now.
Try using a different connection method/protocol for your device.

Is NordVPN down?

When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online.

If you can’t connect to a server and the solutions above don’t work, your device or network may be causing the problem. To check if that’s the case, try using NordVPN on a different device on the same network.

For example, if NordVPN doesn’t work on your Android phone, try using it on your PC. If both devices don’t connect, you may be experiencing network issues. If your PC connects successfully, you may need to reconfigure your phone.

Connecting from a country with internet restrictions

If you can’t connect from a country with internet restrictions, you may find a solution in this article:

Connecting from a country with internet restrictions.