Solved: Google Photos Not Syncing [6 Solutions] (2024)

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  • User Case: My Google Photos Is Not Syncing
  • Why Are My Google Photos not Syncing?
  • 5 Solutions to Fix Google Photos Not Syncing Issue
  • Best Workaround to Google Photos Not Syncing Across Devices
  • Conclusion

User Case: My Google Photos Is Not Syncing

Hi, I have an issue with Google Photos. Google Photos won't sync my library between my devices. I can see all my photos and albums on photos.google.com, but they won't show on my iPhone. It keeps saying ‘getting your photos...’ and the albums sections says ‘Can't connect [retry]’. What should I do?

- Question from Reddit

Solved: Google Photos Not Syncing [6 Solutions] (1)

Google Photos is most people’s first choice to store, organize, and share photos and videos. Compared to hard drives, Google Photos offers larger storage space. And people can access their files as long as the local devices are connected with the network. Being such a technical service, Google Photos has brought much convenience to users.

Follow the methods below, you can fix this issue easily:

⭕Turn on Backup and SyncBy switching on Backup and Sync, local photos will be synced to the cloud automatically.
❌Clear CacheClean cache and data on Google Photos can help to solve the not syncing issue.
👁️‍🗨️Check the PowerBackground-running apps will experience limitations while your device is in "low battery mode". So, you can check the power.
✔️Check Backup StatusYou can verify the status to observe the progress of the sync.
🧲Update Google PhotosOld version of Google Photos has errors and bugs. To upgrade your Google Photos, bugs will be fixed.
💯Use MultCloudMultCloud allows you to upload photos easily and directly.

Why Are My Google Photos not Syncing?

Nevertheless, Google Photos doesn’t work well sometimes. People will be so upset when finding Google Photos not syncing. Due to this problem, you can view photos on Google Photos web app but cannot view them on your mobile phones. So, what causes this problem? Here are some possible reasons:

  • Technical bugs on Google Photos haven’t been fixed by Google.
  • Too much cache will badly affect the sync process.
  • Old version of Google Photos on your phone cannot run sync tasks well.
  • The Google Photos storage limit problem has caused syncing tasks to fail.

No matter what causes the problem, the most important thing is to find out the solutions. If you are faced with this problem, please keep reading to learn the step-by-step methods.

5 Solutions to Google Photos Not Syncing Issue

This part will introduce you 5 common ways to handle the “Google Photos is not syncing” issue on mobile phones. And you can choose the one that suits you according to your situation.

Way 1: Turn on Your Back up & Sync

Although Back up & sync turns on by default, you should check the status of Back up & sync. If this service is off, the sync task won’t work and your photos and videos cannot be synced to Google Photos from your local devices and vice versa. Here is what you can do to check the status of Back up & sync.

Step 1: Go to Google Photos on your phone and sign in with your Google account.
Step 2: Press “Photos settings” to turn it on.

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Way 2: Clean Cache on Google Photos

As mentioned before, too much cache will affect the process of sync. So, if you find your Google Photos app not syncing, you can clear cache. Now, you can follow the content below:

For Android: Go to Settings > Apps > Photos > Storage > CLEAR CACHE. Then, start your Google Photos to see if it works.

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For iPhone: Go to Settings > General > iPhone Storage > Google Photos> Delete App. This option will delete all Google Photos app data and cache. Then you can head to the App Store and install Google Photos app again.

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Way 3: Check the Power

Any apps that run in the background will be restricted when your device is on "low battery mode". And there is the way to check your power on phone.

For Android: Go to Settings > Apps > Photos > Battery > Allow Background Activity. In this way, Google Photos can sync in the background.

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For IOS: go to Settings > Battery > Low Power Mode. Then turn Low Power Mode off.

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Way 4: Check Your Backup Status on Google Photos

There is the backup status when logging in to your Google Photos. And you can check the status to see the sync process. By clicking your account profile, you can see many options.

  • If all your photos are transferred to Google Photos successfully, the backup status will show “Backup complete”.
  • If the photos cannot be uploaded to Google Photos from your local devices because the Backup & sync is turned off, you will see “Backup is off”.
  • If your photos are waiting for backup, the backup status will show “Getting ready to back up
  • If your phone is not connected to Wi-Fi or cellular data, the status will be “Waiting for connection”.

Way 5: Update/Reinstall Your Google Photos

If your version of Google Photos is too old, you should first upgrade your Google Photos by going to the app store to find Google Photos and choose "Update".

If Google Photos is not syncing still after updating the app, you can uninstall this app and install it again. No matter you are an Android user or IOS user, you can just delete the app and head to the app store to install Google Photos once again.

Tip: If you are tired of the issue that Google Photos happens and want to quit it anyway, you can compare Google Photos to iCloud to determine to use iCloud or not.

Best Workaroundto Google Photos Not Syncing Across Devices

Although the methods above can help you solve the problem to some extent, they may not as useful as you think. If the issue still exists when trying the above solutions, you can simply sync photos and videos on your Google Photos in another way. That is, using MultCloud to sync files from local devices to Google Photos.

MultCloud is a leading cloud file manager that allows users to manage multiple cloud services in just one platform. Meanwhile, MultCloud is a web-based app, supporting many popular cloud drives such as Google Photos, iCloud Photos, SharePoint, Google Drive, OneDrive, FTP, MEGA, Dropbox and so on.

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  • Cloud Transfer: move data from one cloud to another directly without going through local device.
  • Cloud Sync: sync data across clouds with up to 10 sync methods such as real time sync, schedule sync, etc.
  • Cloud Backup: back up cloud data to another cloud for an additional extra data protection.
  • Remote Upload:dirtectly download content from URL, Torrents, Magnets to cloud drive.
  • Team Transfer:migrate all domains or accounts from one business cloud to another cloud.

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By using MultCloud, you will not worry about the "Google Photos stopped syncing" issue anymore. Now, the following part will show you the detailed operations when syncing files from your local devices to Google Photos effortlessly.

Step 1: Go to the official website of MultCloud and sign up for free.

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Step 2: Look at the left sidebar, you will see the "Add Cloud" button, and tap it to add Google Photos to MultCloud.

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Step 3: Now, head to Google Photos, choose a folder you plan to sync photos and videos in. Next, you can directly drag and drop photos or videos you want to this interface of MultCloud directly, and then those files will be synced to Google Photos in the background.

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If you are stuck on many problems when using Google Photos, you can also turn to another cloud service such as OneDrive, Dropbox and so on. In this situation, transferring data from Google Photos to another cloud is essential. If you want to transfer from one cloud to another with ease, the Cloud Transfer of MultCloud can do you a favor. For instance: transfer Google Photos to Flickr.

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Tips:

1. Managing cloud services with MultCloud can avoid many Google Photos issues such as Google Photos not backing up. To protect your data, it’s wise to use the third-party service to help you sync and back up data to clouds.

2. Since Google Photos canceled its unlimited storage space from June 2021, users may turn to other cloud services to get more free storage space. Then transferring or syncing files from one cloud to another is very common. For example, if you want to sync Google Drive with OneDrive free, the Cloud Sync of MultCloud can bring you much convenience.

Conclusion

Following any solutions above, you can handle the "Google Photos not syncing" issue. In a word, you can solve this problem by turning on your Back up & sync, clearing cache on Google Photos, checking the power and backup status. In addition, if you are tired of any problems with Google Photos such as not backing up and syncing, you can directly use MultCloud to sync your files from local devices to Google Photos.

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Solved: Google Photos Not Syncing [6 Solutions] (2024)

FAQs

Why aren't all my Google Photos syncing? ›

Make sure you are signed in to the correct Google account. Check your internet connection. Google Photos requires a stable internet connection to work properly. Clear the Google Photos app cache and data.

How do I force Google Photos to sync? ›

Back up photos with your Google Account
  1. Step 1 of 8. Swipe up from the bottom of your screen.
  2. Step 2 of 8. Open the Google Photos app .
  3. Step 3 of 8. At the top right, tap your account profile icon.
  4. Step 4 of 8. Tap Photos settings.
  5. Step 5 of 8. Tap Back up & sync.
  6. Step 6 of 8. Turn on Back up & sync.
  7. Step 7 of 8. ...
  8. Step 8 of 8.

How do I clear the cache on Google Photos? ›

Clear cache on Google Photos

For Android: Settings > Apps > Photos > Storage > Clear Cache. Google images to see if it works.

How do I troubleshoot Google Photos? ›

This article contains six applicable procedures or baby steps to Fix the Google Photos app if it's not showing photos or photos are missing in the App.
  1. Check Storage permission Or ReEnable it. ...
  2. Clear Google Photos Cache. ...
  3. Restart the device. ...
  4. Check for the Updates. ...
  5. 4.1. ...
  6. Check Photos in the Archive. ...
  7. Force Stop and Re-Open.
Apr 10, 2024

Why are some photos not uploading to Google Photos? ›

Once Google Photos storage limit exists, new added photos cannot be uploaded to Google Photos anymore. Thus, when you find the Google Photos not uploading all photos issue, you can first check if the storage is enough. If it is insufficient, you should upgrade your Google account and expand storage space then.

Why are Google Photos not showing all photos? ›

Clear the Cache and Data in your Google Photos App. The first thing we recommend you should do to fix Google Photos not showing all photos on Android is to erase the app cache and data. Sometimes, the accumulated cache and data may corrupt, which causes the Photos app to misbehave.

How do I get Google Photos to automatically sync? ›

Turn backup on or off
  1. On your Android phone or tablet, open the Google Photos app .
  2. Sign in to your Google Account.
  3. At the top right, tap your Profile picture or Initial.
  4. Tap Photos settings. Backup.
  5. Turn Backup on or off.

Why didn't all my Google Photos transfer? ›

If your photos and videos don't sync to your Google Account, check your backup status. Backup is a storage service that automatically saves your photos and videos to your Google Account. These photos and videos are accessible from any device where you're signed in to your account. Learn more about backup benefits.

Do photos stay on Google Photos if deleted from phone? ›

If you have backed up all the photos and videos from your Gallery to Google Photos, and you delete photos from your phone Gallery or other third-party gallery app, Google Photos will delete the photos as well.

What happens if you clear the cache on photos? ›

When you clear cache, the stored data of any app or browser that you clear is wiped out. That means apps and websites will load files (photos, videos, etc.) from the internet rather than retrieving them from your phone.

Should I clear the cache on Google? ›

The cache and cookies should be cleared regularly for several reasons. Depending on your settings, the cache can grow quite big, use a lot of disk space on your computer and cause slow web browsing. The cache can also cause issues when viewing new versions of previously visited web pages.

What is clear the clutter in Google Photos? ›

Free up space checks that a photo is backed up then deletes it from the local storage. Delete in the Google Photos app using the trash. Deletes both the device copy and the backed up web copy. If internet access is available the photo is put in the web trash and is permanently deleted after 60 days.

Why won't Google Photos sync? ›

Make Sure Your Photos Are the Right Size. If you are troubled by Google Photos not syncing your pictures on your device, it is may because there are specific limitations on Google Photos to what size photo you can upload. If your image is larger than 100 megapixels or 75MB, it won't sync.

How do I fix corrupted Google Photos? ›

If there Please follow the instructions as per Google Support Guideline.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
Oct 15, 2023

What happened with Google Photos? ›

Google Photos will no longer include unlimited free storage

You'll have just 15GB of free storage starting in June 2021.

How do I sync all my photos to Google Photos? ›

  1. On your Android phone or tablet, open the Google Photos app .
  2. Sign in to your Google Account.
  3. At the top right, tap your Profile picture or Initial.
  4. Tap Photos settings. Backup.
  5. Under "Settings," tap Back up device folders.
  6. Select the folders you want to back up.

Why are some photos not showing in the gallery? ›

Navigate to your phone's "Settings". Proceed to "Application Management"/"App" > "Gallery". Hit "Clear cache" or "Clear data" to delete unnecessary files and potentially fix the Android gallery not showing pictures.

Why does Google Photos not backup all photos? ›

Why is Google Photos not backing up? It could be caused by the wrong photo format or size, an outdated version of this app, insufficient storage space in your Google account, too much cache and data accumulation, network connection issues, etc.

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