Content that can be transferred with Smart Switch (2024)

Content that can be transferred with Smart Switch (1)

Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. But what kinds of files are compatible?If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch.

Note: Smart Switch lets you transfer content from Android and iOS devices to Galaxy devices only. The supported items may change depending on the connected device.

Transferable content from Android

You can transfer many different types of files using Smart Switch. However, some can only be transferred between two Galaxy phones.

Note:Data from synced accounts cannot be transferred with Smart Switch, but will appear on the new device once you've logged in to the account.

Content that can be transferred with Smart Switch (2)

  • Personal content:Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet.

  • App data:Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications.

  • Settings, etc:Email, Wallpaper, Lock screen, Radio, and Preferences.

Transferable content from iOS via iCloud

Note:Only music files purchased from iTunes after 2009 can be transferred. Any music files purchased prior to 2009 are not DRM-free and cannot be transferred.

Even if you're switching from an iPhone to a Galaxy device, you can still transfer a lot of content through iCloud.

  • Personal content:Contacts, Schedule, Calendar, Notes, Call history, and Bookmarks.

  • App data:Photos, Videos (DRM free content only), Documents, Recommended apps, and Voice Memos.
    Note: This includes wallpapers that you have created, such as personal photos you have taken. It does not include native iPhone wallpapers.

  • Settings, etc:Wi-Fi and Alarms.

Transferable content from iOS via USB adapter

Note: Only music files purchased from iTunes after 2009 can be transferred. Any music files purchased prior to 2009 are not DRM-free and cannot be transferred.

If you prefer, you can transfer your content from an iPhone to a Galaxy phone using a USB adapter.

  • Personal content:Contacts, Schedule, Messages, Notes, Call history, and Bookmarks.

  • App data:Photos, Music (DRM free content only), Videos (DRM free content only), Documents, Recommended apps, and Voice Memos.

    Note: This includes wallpapers that you have created, such as personal photos you have taken. It does not include native iPhone wallpapers.

  • Settings, etc:Wi-Fi and Alarms.

Supported multimedia file formats

The following multimedia files can be backed up through Smart Switch:

Content that can be transferred with Smart Switch (3)

  • Videos:mpg, mpeg, avi, divx, svi, wmv, asf, pyv, mp4, m4v, 3gp, rm, rmvb, mov, mkv, skm, k3g, flv, and swf.

  • Music:mp3, wma, wav, pya, ogg, m4a, aac, 3ga, flac, smp, dcf, mid, midi, amr, qcp, and imy.

  • Images:bmp, wbmp, gif, jpg, jpeg, png, tif, and tiff.

  • Documents:pdf, ppt, doc, docx, pptx, xls, xlsx, hwp, csv, txt, and xml.

Items that cannot be backed up with Smart Switch

Not all content can be backed up and transferred with Smart Switch. Here are the files that are excluded from a backup:

Content that can be transferred with Smart Switch (4)

  • Contacts: Contacts saved on the SIM card, social networks (Facebook, Twitter, etc.), Google accounts, and work email accounts are excluded.

  • Calender: Appointments synced with external accounts, such as Google, and calendar stickers are excluded.

  • App data: Data saved in private storage cannot be backed up.

  • Email: Social Hub and Premium accounts (Push email) are excluded.

  • Live wallpapers and themes: Live wallpapers and themes are excluded. You can reinstall these from the Galaxy Store.

Other answers that might help

  • Transfer content from an iOS device with Samsung Smart Switch

Content that can be transferred with Smart Switch (5) Content that can be transferred with Smart Switch (6)

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Table of contents

Content that can be transferred with Smart Switch (2024)

FAQs

Content that can be transferred with Smart Switch? ›

Samsung developed the Samsung Smart Switch app to benefit users who plan to switch to Samsung devices. You can use it to transfer data from iPhone or Android to Samsung, including photos, contacts, messages, apps, settings, etc.

What content does Smart Switch transfer? ›

Personal content: Contacts, Schedule, Messages, Notes, Call history, and Bookmarks. App data: Photos, Music (DRM free content only), Videos (DRM free content only), Documents, Recommended apps, and Voice Memos. Note: This includes wallpapers that you have created, such as personal photos you have taken.

What data Cannot be transferred using Smart Switch? ›

While Smart Switch supports tons of data types, there are certain kinds of content that it does not support. For instance, it can't transfer app data, DRM-protected media files, or any third-party account related information. Some stored settings like Safari history, bookmarks, WhatsApp messages, etc.

Can I choose what data to transfer with Smart Switch? ›

When you use Smart Switch to set up your new phone, you can decide exactly what you want on your new device. If your old phone is a Galaxy, you'll be able to transfer just about everything, including all your texts, media content, Wi-Fi details and even your home screen settings.

Why did Smart Switch not transfer everything? ›

If an error occurred while you were transferring content through Smart Switch, there is a simple way to solve the problem: clearing the app's cache and residual files. Available screens and settings may vary by wireless service provider, software version, and phone model.

Does the Samsung Smart Switch transfer text messages? ›

Samsung Smart Switch seamlessly transfers contacts, photos, music, videos, messages, notes, calendars and more to virtually any Samsung Galaxy device.

What does smart transfer transfer? ›

Experience easy, quick & unlimited file sharing across platforms with the Smart Transfer app. Simply connect & share all files in one go. Supported content includes photos, videos, files, documents, and more.

Why are my apps grey after Smart Switch? ›

Even after Smart Switch is terminated, installation continues in the background. Check if the app is being installed in notifications. If you are not installing it, run Smart Switch again and restart the device before checking. If there is a grey icon left continuously, please delete the Smart Switch app and restart.

Will Smart Switch transfer passwords? ›

The answer: Smart Switch does not transfer passwords. Instead, it can transfer data associated with applications that use passwords, like a messaging app or banking app. This article will provide more information on the Smart Switch features, as well as what passwords cannot be transferred when using Smart Switch.

Why won t my Switch transfer data? ›

Ensure both consoles are connected to the internet. Verify that both consoles have the latest system update installed. Verify that the same Nintendo Account is linked to a user on each console. Ensure both consoles are near each other.

Can I choose what data to transfer to new phone? ›

  • Connect both devices wirelessly. Turn on your new Android phone and follow the on-screen prompts. ...
  • Select your data. Follow the on-screen instructions to choose what comes with you — contacts, photos, videos and calendar events. ...
  • Transfer. That's it.

Do I need a Smart Switch on both phones to transfer data? ›

Wirelessly transfer your data with Samsung Smart Switch to another Android phone. Make sure the Smart Switch app is installed on both phones.

Does Smart Switch transfer bank apps? ›

Any apps that haven't been downloaded through the Play Store will need to be downloaded manually. Smart Switch may not be able to transfer login details to specific apps, such as mobile banking apps. Make sure that you know your login details for any apps you wish to use on the new phone.

Does Smart Switch transfer all files? ›

Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.

Do I need a SIM card in both phones to use Samsung Smart Switch? ›

Smart switch will work just fine without a SIM in the device you are moving data from. If you have a new Samsung phone you will likely have a USB - C double ended cable. Use that to transfer data.

Does Smart Switch wipe the old device? ›

If I use Smart Switch, will the data be removed from the old form during the transfer? No the data will still be on the old phone unless you delete it. From experience, I'd recommend using a cable to transfer data than doing it wireless. A 100% none of your data will be deleted.

Does the Samsung Smart Switch transfer passwords? ›

But it seems that Samsung Smart Switch now has option to transfer wifi passwords.

Does Smart Switch transfer everything including SD card? ›

At the top on the left is a small arrow that may say "Essentials" or "All". If it says "Essentials" then click it and select "All" to show all folders on your phone. Afterwards, you can scroll down and you will see a folder called SdCardBackUp. All of your files from the SD card should have been transferred over.

Will Smart Switch transfer my secure folder? ›

As far as I am aware Smart Switch does not transfer files with a security lock and from 2021 secure Folder Data cannot be backed up. The option would be to move the files out of the secure Folder,transfer to new phone and move to secure Folder if desired.

Does Smart Switch transfer everything from iPhone? ›

Yes. And it's easy to do. Most Samsung phones come with “SmartSwitch” to help you migrate from your old phone to your new Samsung phone (it's also available in the Google Play Store).

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